The old adage is that the customer is always right. However in the real world this is not always true and frequently, through no fault of the pension member, they find out that they are not entitled to the pension that they had been told and…
Read More →
October PASA published their framework for the award of pension administration accreditation, effectively a “kite” mark.
Framework for the award of pension administration accreditation
The framework covers a wide range of issues such as ser…
Read More →
From the perspective of the professional trustee, engaging in public debate on pensions might seem a secondary consideration, but not so when issues of pension scheme governance and the protection of members’ interests abound.
One such debate is…
Read More →
Employers faced with choosing an independent trustee have quite a difficult job. There is no recognised qualification for independent trustees or any self-governing profession.
…
Read More →
